Let’s face it. Sometimes people just plain don’t like each other. So what’s a team leader to do in these situations? People usually attribute this sort of problem to strong personalities. Labeling the problem this way seems to be a justification for not doing anything about it. After all, one cannot change the basic nature of another person, right?
There you are sitting at your work station, minding your own business and your manager calls you into his or her office. Slight panic sets in as you wonder what’s up, but before you work yourself up too much, your manager lets you know you’re being promoted to department supervisor. After you get your congratulations, go home and celebrate, it suddenly hits you. Now what!? You don’t know the first thing about being a supervisor. Sure, you’ve watched other supervisors do it, and maybe even thought that you could do a better job than that, but now you actually have to do it. Not to mention the fact that yesterday all the people you will be supervising were your peers, some even your friends.