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Include Team Members In Setting Goals for the Year

Ah yes, the new year. That time when, regardless of past failures and disappointments, we hopefully make promises to ourselves and great plans for the next twelve months. We do this at home, and we also do it at work. As managers, we spend many hours planning our strategy for the department and what it should achieve during the year. But do we include our team members in setting goals for the year? Usually not.

The Five Worst Traits In A Boss

In business, non-profits and organizations, bosses are a reality whether you are a clerk in a mom and pop operation or the number two executive over a multi-billion dollar global corporation. Some bosses are great. Many are average. And some are just awful.
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How To Build A Team

Team building takes work but the results are worth it. The essential ingredient is time and patience. If you really want to build a team that will achieve outstanding results you can.
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Involving The Customer -- Why Bother?

Imagine for a moment that you are the owner of a card shop. You've been struggling to stay open and keep the cash flow stable. All of a sudden, you get a phone call from the XYZ company.
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